Sales & Service Representative (Universal Banker/Bank Teller)

Silicon Valley Bank

  • Overland Park, KS
  • Permanent
  • Full-time
  • 16 days ago
Job Description:OverviewAre you a people person? Be a First Citizens person! Join our Overland Park branch team and make a difference.This full-time Sales and Service Representative role will be located at 7950 College Boulevard in Overland Park, Kansas. The successful candidate will demonstrate:
  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
ResponsibilitiesThe essential functions of the job include, but are not necessarily limited to, the following:
  • Engaging customers in conversation to understand their banking needs and preferences
  • Processing transactions accurately and efficiently
  • Providing assistance with account servicing needs
  • Facilitating customer awareness and education of bank services, including digital banking capabilities
  • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
  • Required Education: High School Diploma or GED
  • Required Experience: 6+ months customer service experience AND 1+ years of recent cash-handling experience
  • Preferred Skills and Experience:
  • 1+ years of prior retail banking experience
  • A comfortability with engaging in sales conversations
  • Strong working knowledge of Microsoft Office

Silicon Valley Bank