Director, Oncology Patient Education
Dana-Farber Cancer Institute
- Boston, MA
- Permanent
- Full-time
- Develop strategic and tactical plans for enhancing patient education programs based on the DFCI mission, vision, and values and the vision for patient education established by executive leadership.
- Collaborate with the Chief Quality Officer, Chief Nursing Officer, and others, to identify strategic goals for the patient education program.
- Collaborate across the Institute with various stakeholders to provide comprehensive, innovative, oncology-based patient education materials.
- Advance the use of the content management system to be inclusive of all disease centers (adult and pediatric), inpatient and outpatient, and non-clinical patient resources.
- Benchmark patient education assets against other like organizations.
- Partner closely with Patient Care Services to ensure a cohesive approach to resources for patients and families.
- Partner closely with Pharmacy to establish an efficient and effective structure and process for medication teaching.
- Ensure multi-modal patient education materials for broad access, inclusive of languages other than English and incorporating advances in technology.
- Ensure compliance with regulatory standards.
- Collaborate with performance improvement, quality and safety, strategic planning and other groups to assess, plan, implement, and evaluate the future staffing models necessary for a state-of-the-art patient education program.
- Evaluate the effectiveness of patient education and design improvement initiatives as necessary.
- Ensure equity in the content and delivery of patient education.
- Lead the patient education team in developing patient education content to meet the individual needs of the patient populations at DFCI.
- Manage the fiscal resources of the patient education program.
- Master’s degree in nursing, or other health-related field required.
- Minimum 10 years’ experience in Hematology-Oncology related field required.
- 5 years of progressive leadership experience.
- Specialty Certification in Oncology, Education or Administration within one year
- Membership in oncology and/or patient education professional organization
- Current license in Nursing in the Commonwealth of Massachusetts.
- Strong analytic and technical skills (data analysis, content management system, software programs, databases)
- Strong subject matter expertise
- Demonstrated mastery of health literacy principles
- Articulate leader; strong public speaking skills
- Experience with program development
- Skilled scholarly and business writer
- Effectively leads, mentors and manages teams/projects.
- Effective collaborator and able to lead through conflict and challenging situations
- Excellent interpersonal skills – a comfort level in all settings
- Transparent, respectful and inclusive
- Program Manager, Patient Education, Clinical Specialist(s), Health Education Communications Specialist(s)