
MRSGM NA Associate Account Manager, Logistics Insurance
- Long Beach, CA
- $45,000-70,000 per year
- Permanent
- Full-time
- Assist prospects and customers with securing quotes for cargo and cargo related liability insurance
- Create and maintain positive relationships with customers and carriers
- Provide service to company's sales staff and clients, including proposals, special quotes, binders, certificates of insurance and CoverageDock referrals
- Contribute to insurance marketing, servicing, and strategic consulting efforts with current clients in the logistics industry, representing Roanoke in the highest professional manner
- Verify insurance company billings/discrepancy reports as required
- Assist in the production of new business and handle existing accounts as required
- Responsible for coordinating the initial renewal effort for assigned cargo and liability policies
- Bachelor's degree preferred or equivalent work experience
- P&C Producer's License in domicile state preferred, but not required at start of employment
- Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
- Above average math skills to work with numbers and percentages
- Ability to work effectively and independently in a virtual environment
- Strong analytical skills and ability to make decisions, problem solve and think on your feet
- Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism
- Strong organizational skills to maintain documentation in an orderly and accurate manner
- Ability to build relationships and work as part of a team in a positive and professional manner
- Experience in standard office programs (Windows, Word, Excel) and strong aptitude working with Agency Management system and other proprietary software
- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance