
QC Lead/Project Manager I
- Washington DC
- $95,000 per year
- Permanent
- Full-time
- Provide day-to-day management for small-scale or narrowly scoped projects or assist higher-level managers with larger projects.
- Track milestones, deliverables, and project schedules to meet deadlines.
- Coordinate between cross-functional teams, including technical, programmatic, and administrative personnel.
- Act as a liaison between stakeholders, including leadership and contractors, to ensure effective communication and expectations alignment.
- Organize team meetings, briefings, and reporting to ensure transparency in project status, obstacles, and successes.
- Identify potential risks or challenges to project timelines or deliverables and propose mitigation strategies.
- Maintain a project risk register and escalate significant risks to senior leadership as necessary.
- Maintain project artifacts, including project charters, project plans, risk analysis, and decision logs, using client approved document and project management tools.
- Generate accurate and timely reports for internal reviews and audits.
- Adhere to the client’s program management framework, governance protocols, and acquisition standards in the execution of all project responsibilities.
- Coordinate with contracting officers to ensure deliverables align with contractual obligations.
- Develop and enforce a Quality Control Plan (QCP) aligned with the client’s policies, contractual requirements, and industry best practices (e.g., ISO 9001:2015, CMMI standards).
- Define measurable quality objectives and standards to assess work deliverables and performance.
- Conduct audits and reviews of project deliverables, processes, and outcomes to ensure the quality of services meets the client’s specifications.
- Provide corrective action recommendations and follow-ups to address non-compliance or deficiencies in quality.
- Drive continuous improvement initiatives by capturing lessons learned and implementing best practices for improved efficiency and quality.
- Analyze and interpret project data to identify trends, track key performance indicators (KPIs), and provide actionable insights.
- Maintain oversight of quality process documentation, ensuring team members understand and follow the client’s quality control procedures.
- Train staff on best practices for maintaining quality, including configuration management, process documentation, and issue resolution.
- Supervise regular inspection and testing protocols necessary to verify deliverable quality (such as hardware, software, or system functionality if applicable).
- Provide verification and validation activities for critical deliverables, ensuring alignment with client’s design and operational standards.
- Work closely with the client’s leadership, contractors, and external stakeholders to clarify quality requirements and ensure project alignment with goals.
- Actively participate in Integrated Project Teams (IPTs) to resolve technical or process-related challenges.
- Develop and manage quality metrics to measure the overall health of projects under the PM’s oversight.
- Report on quality risks, incidents, and compliance trends to key decision-makers.
- Monitor project workflows and deliverables, identifying gaps where efficiencies or improvements can be introduced.
- Serve as a primary point of contact for addressing quality issues, escalating when necessary to higher-level management.
- Other duties as assigned.
- A minimum of three (3) years’ experience performing quality control duties in any field.
- Familiarity with project management methodologies such as PMBOK, Agile, or Scrum.
- Experience using project management software (e.g., Microsoft Project, Jira, or other client specific tools).
- Strong understanding of quality assurance standards and frameworks applicable to government processes.
- Practical experience handling quality control protocols for IT systems, homeland security operations, or federal projects.
- Ability to draft quality reports and present results to leadership or review committees.
- Familiarity with federal acquisition regulations (FAR), government specific policies, and organizational quality benchmarks.
- Ability to obtain and maintain a security clearance, with preference for an active Secret or Top-Secret Clearance depending on the assigned project.
- Bachelor’s degree in a relevant field (e.g., Business Administration, Information Technology, or Homeland Security).
- Project Management Professional (PMP), Certified Quality Auditor (CQA), or Six Sigma Green Belt/Lean certifications may be highly desirable.
- Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
- Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
- Exceptional verbal and written communication skills, with the ability to develop and deliver compelling presentations.
- Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
- Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
- Must be self-motivated and able to work well independently as well as on a multi-functional team.
- Ability to handle sensitive and confidential information appropriately
- Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
- Relevant DHS experience strongly preferred.
- Bachelor’s Degree preferred.
- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
- Professional office environment.
- Must be physically and mentally able to perform duties extended periods of time.
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
- Must be able to establish a productive and professional workspace.
- Must be able to sit for long periods of time looking at computer screen.
- May be asked to work a flexible schedule which may include holidays.
- May be asked to travel for business or professional development purposes.
- May be asked to work hours outside of normal business hours.