OverviewSSM Health Physical Therapy - Outpatient DivisionPatient Service Specialist (PSS) - Troy, ILEntry Level PositionPay Range: Entry-level position starting at $18-$20.68 per hour, based on years of experienceSchedule: 40 hours per week,Monday-1:30-6:30PWednesday- 1:00-6:00PTu/Th/F - Float*Generous benefits package including:
Company matching 401(k)
Comprehensive medical/Rx, vision and dental plan.
Generous Paid Time Off + Paid Sick Time with carry over
Short and Long Term Disability
Personal and Family Medical Leave
Excellent Orientation Program
**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**ResponsibilitiesThis administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.Responsibilities
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
If you have experience in the below you could be a great candidate:
Office admin
Receptionist
Patient Service Representative
Health care
Medical field
Administrative Assistant
Patient Care Specialist
Front desk
Customer Service
Server
Retail
Hotel
Guest Services
Office Coordinator
Great work ethic
QualificationsMinimum Qualifications
High School degree or diploma required
Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience
One year in medical office setting that required multi tasking preferred
knowledge of health insurance preferred
Additional Data**Equal Opportunity Employer including Disabled/Veterans
