Patient Care Technician Wound Treatment Center
- West Branch, MI
- Permanent
- Full-time
Responsibilities(40%)* Non-clinical services:Communicates on a regular basis with payors and updates/documents the outcome(s). Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Performs recertification/extension of additional services, including: sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time, documenting authorization information on log upon receipt of extension, and copying the update to patient finance and attending wound center Medical Doctor (MD). Handles insurance recertification. Assists the center's staff with clerical services handled by Front Office Coordinators as needed such as answering the phone, greeting patients and visitors, routing calls to appropriate staff, and scheduling patient appointments. Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services. Coordinating Patient Ancillary Testing with other hospital departments. Entering, verifying, and reconciling patient charges. Assembling new charts, maintaining and filing existing charges, spot checking, charts for data completeness and signatures. Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed.(40%)* Clinical services:Assists the RN or LPN/LVN during the patient's intake/discharge process: collecting, recording and reporting data that includes vitals, temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings, taking wound photography and measurement, tracking the observed responses to treatment, recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan, reporting unusual observations or changes in patient condition/behavior, and collecting specimens as requested.(10%)* Hyperbaric services:Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training.(10%)* Other Duties as RequiredOTHER DUTIES AND RESPONSIBILITIES:Supports the mission, goals, policies and standards of nursing. Medical center and unit policies and work rules are recognized, supported and implemented.Provides for the age specific needs of the population served according to department standards and policies/proceduresEmergency care/safety: Performs according to procedure in all medical center emergency situations.Provides and ensures safe and secure environment for the patient Provides excellent customer service:Demonstrates professionalism and courtesy at all times.All other duties as assigned.
Certifications and LicensuresCredential:BLS: Basic Life SupportEquivalent Experience: Within 3 months of hire or transfer.Qualification Source: AHAEssential: trueCredential:PCT: MMH PCT/CNA/EMT/LPN CertificationEquivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCT�s with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*.Essential: trueRequired EducationEducation: High School Diploma or GEDEssential: trueOther InformationOTHER DUTIES AND RESPONSIBILITIES:Supports the mission, goals, policies and standards of nursing. Medical center and unit policies and work rules are recognized, supported and implemented.Provides for the age specific needs of the population served according to department standards and policies/proceduresEmergency care/safety: Performs according to procedure in all medical center emergency situations.Provides and ensures safe and secure environment for the patient Provides excellent customer service:Demonstrates professionalism and courtesy at all times.All other duties as assigned.PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.Overall vision and hearing is necessary with or without assisted device(s).Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.
Equivalent Experience and Other Comments (Education)Other Comments