Multisite Maintenance Technician - The Reserve at Burlington

Equity Residential

  • Burlington, MA
  • Permanent
  • Full-time
  • 7 days ago
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.How We Deliver A Winning Performance:
  • Question Authority
  • Walk the Talk
  • Share Knowledge
  • Listen, not just Hear
  • See the Glass Half Full
  • Take Educated Risks
  • Enjoy the Ride
  • Share the Spotlight
  • Do the Right Thing
  • Test Your Limits
We Care About Your Total Wellbeing:
  • Physical Wellbeing: Medical, dental, and vision care
  • Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
  • Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
  • Community Wellbeing: Paid Community Service Hours
  • Career Wellbeing: Leadership Development
  • Learn more about our Total Wellbeing program
What You'll Be Doing:Under the general direction of the General Service Director or Service Manager the Multisite Maintenance Technician supports maintenance efforts of two or more Equity Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in,total satisfaction, express service and personal attention. The Multisite Maintenance Technician responds to resident service requests, completes make-ready work, and common area maintenance and is instrumental in helping Equity Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.
  • Prepares all market-ready apartments.
  • Responds to resident service requests and concerns in a timely manner.
  • Performs various maintenance functions.
  • Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow.
  • Performs on-call emergency service as required.
  • Performs special maintenance projects as assigned.
  • Reports any maintenance concerns for repairs to the Service Manager.
  • Performs scheduled maintenance program.
  • Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance.
  • Attends and participates in training programs as required.
  • Represents the Company in a professional manner at all times.
  • Performs other duties as assigned.
What You'll Need To Thrive:
  • Hands-on general service maintenance experience required.
  • Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred.
  • High School diploma or equivalent
  • A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
  • Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
  • Must be able to work any assigned shift, including weekends. Shifts may change according to business needs.
  • Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities.
  • Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after-hours must be provided to your manager.
  • Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling,shoveling, crouching, lifting and handling of materials. Frequent lifting,grasping and carrying materials and equipment up to 50 lbs.
Bonus Qualifications:
  • Trade school certification/diploma
  • EPA Section 608 Type I, Type II or Universal certification preferred
  • Residential or commercial property management, hospitality, or retail experience preferred
Salary:
  • Employees are eligible for overtime pay and performance incentives.

Equity Residential