Company DescriptionAbout Chats Cloud CoverAt Chats Cloud Cover, we specialize in creating dynamic promotional experiences that connect brands with audiences in meaningful ways. Our team is dedicated to delivering innovative campaign strategies, exceptional execution, and tailored promotional support to drive business success. With a focus on precision and professionalism, we empower brands through carefully crafted field operations and promotional engagement.Job DescriptionJob DescriptionChats Cloud Cover is seeking a proactive and client-focused Client Relationship Manager to lead relationship-building efforts and drive client satisfaction. The successful candidate will act as the primary liaison between our clients and internal teams, ensuring exceptional service and identifying growth opportunities within existing accounts.ResponsibilitiesDevelop and maintain strong relationships with clients to foster trust and long-term partnershipsServe as the main point of contact for client communications, needs, and feedbackIdentify client goals and align them with company solutions and servicesOversee the delivery of services to ensure high satisfaction and timely executionCoordinate with internal departments to address client needs and resolve issues promptlyMonitor account performance and present progress reports or improvement strategiesIdentify upselling or cross-selling opportunities to maximize account growthQualificationsQualificationsBachelor's degree in Business Administration, Communications, or a related fieldProven experience in client relationship management, account management, or a customer-facing roleExcellent verbal and written communication skillsStrong problem-solving and interpersonal abilitiesAbility to manage multiple client accounts with attention to detailProficient in CRM tools and Microsoft Office SuiteA results-driven mindset with a commitment to client successAdditional InformationBenefitsCompetitive salary ranging from $60,000 to $65,000Opportunities for career growth and internal advancementProfessional development and training programsCollaborative and supportive team environmentValuable skill-building in client relations and strategyFull-time position with standard Monday–Friday hours