Enrollment Specialist, Payments
Corcentric
- Omaha, NE
- Permanent
- Full-time
- Making and receiving business calls from suppliers and businesses to support profile activation within the Corcentric Payments Network
- Encouraging companies to convert to electronic payments by joining Corcentric Payments Network, responding to supplier objections with according to training and call scripts
- Participating in relevant training programs
- Meeting or exceeding key individual performance indicators
- Continuously learning and adjusting performance based on feedback from call shadowing, coaching, Quality Assurance and Quality of Service reports.
- General office experience, preferably in a technical environment
- Customer service/support experience
- Excellent verbal, written, and interpersonal communication skills
- Strong listening and analytical skills
- Ability to explain product features in a business-to-business tele-sales setting
- Intermediate level of knowledge with internet technology
- Demonstrated ability to work well in a team environment
- Excellent problem-solving skills and the ability to exercise sound judgment
- Comfortable MS Office skills
- Do the Right Thing
- Embrace + Drive Change
- Be Empowered
- Be Relentlessly Focused on the Customer
- Generous annual paid time off program that increases with tenure
- Eight paid holidays plus an annual personal holiday to recognize or celebrate an occasion that is important to you
- An annual paid day off to volunteer for causes that are near and dear to you
- Paid maternity, paternal/secondary caregiver, and adoptive parent leave
- Company-paid life and disability insurance
- 401k program with a company match
- Medical insurance plan options ranging from a traditional PPO to High Deductible Health Plan options that feature a company HSA contribution
- Dental plan – including orthodontia coverage
- Vision plan – including discount for LASIK surgery
- All medical, dental, and vision insurance plans are available from the first of the month following your start date – no extended waiting period to be eligible!
- A no-cost Employee Assistance Program - 24/7 access to confidential counseling services and a wide range of additional support and professional services