
Data Center Systems Sales Engineer
- San Jose, CA
- Permanent
- Full-time
- Work closely with sales and marketing to provide pre-sale and post-sale application engineering support to provide additional value to our strategic/key Data Center customers. This may include traveling to customer facilities with sales and marketing personnel when additional technical expertise is required.
- Create and update solutions presentations for end-user customers and Consultants, focusing on enhancing sales of CommScope’s Data Center product lines through discussions of current systems technologies.
- Contribute new material back to the larger technical community for broader use.
- Act as liaison between Global Scale customers and manufacturing/engineering by forwarding customer technical requests and coordinating communication and follow-up with customers, Technical Managers, and Account Managers on results of requests. Interact with Enterprise System Engineers to gather and provide feedback to product line management and product engineering on current market trends and design features that will improve the marketability of the product line.
- Work closely with engineering and product line management for the design and development of new Data Center products with a particular focus on application support. Develop on-site warranty certification inspection documentation to ensure that CommScope guidelines have been followed during the installation.
- Provide training for installation partners and end-users in accordance with installation instructions and guidelines.
- Contribute to Data Center, Cloud & AI Solutions product literature maintenance by identifying inconsistencies and errors. Support sales and marketing with various media activities, including writing articles for publications, assisting with advertising, and preparing technical documentation such as design guides.
- 8+ years of relevant experience (10 years preferred) with structured cabling, design, and installation in mid to large Data Centers
- Working knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and familiarity with data center industry trends
- Ability to travel up to 30%, including international travel
- Excellent communication and presentation skills
- Preferred certifications include BICSI RCDD, BICSI DCDC or other Data Center design certifications.
- Demonstrated experience with local structured cabling standards (e.g. ANSI/TIA 568, ISO 11801, ANSI/TIA-942-A)
- Bachelor's/Master’s Degree in Electronics, Telecommunication, Computer
- Good understanding of LAN/WAN systems and physical media requirements, including wireless applications.
- Currently living/working in the San Jose, CA area