Automotive Salesperson
Kayser Chevrolet, Inc.
- Sauk City, WI
- Permanent
- Full-time
- Completes all aspects of the “Kayser Walk Around Process”
- Utilizes Kayser’s CRM software and the most current form of a Kayser Purchase Proposal.
- Approaches, greets with standard greeting, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance, application, and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes dealership CRM software to follow-up with and maintain all prospects.
- Exhibits high level of commitment to customer satisfaction.
- Knows and understands the federal, state, and local laws which govern retail automotive sales.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Attends product and sales training courses as requested by Sales Manager.
- Keeps abreast of new products, features, accessories, etc. and their benefits to customers.
- Ensures that the Sales Manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to Finance and Insurance Manager, along with properly completed paperwork (insurance information, trade title, etc.)
- Writes complete sales orders and processes paperwork in accordance with established dealer policies.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
- Introduces customers to Service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s Service department.
- Follows up on all post-delivery items, “we-owes”, and special requests to be sure that all customers’ expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Maintains professional appearance.
- Assists the Sales Manager/General Manager with other projects and duties as assigned.
- Must be self-motivated with a positive attitude.
- Must have a competitive spirit.
- Must have a strong work ethic.
- Strong customer service or sales background preferred.
- A Wisconsin sales license must be maintained.
- A valid driver’s licenses must be maintained with an acceptable driving record.
- GM certifications must be maintained at the minimum level.