
Janitorial Project Manager
- Atlanta, GA
- Permanent
- Full-time
- Essential Functions
- Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
- Control supplies, equipment, and personnel necessary to meet customer specifications.
- Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
- Manage the company's quality control monitoring and safety programs at the assigned buildings.
- Conduct quality of service inspections at assigned buildings.
- Attend ABM training workshops when scheduled.
- Develop operational improvement plans and implements process changes within assigned buildings.
- Plan, coordinate, execute, and document all new-hire initial training to include department orientation, and "hands-on" job training.
- Plan, coordinate, execute, and document cross-training and remedial training programs in both one-on-one and small clinic formats.
- Ensure compliance with company policies and procedures and all federal, state and local government regulations.
- Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
- Ensure that vehicle inspections are performed monthly. Ensure that vehicle maintenance is scheduled and performed on all area vehicles
- Ensure that equipment inspections are performed monthly. Ensure that equipment maintenance is scheduled and performed on all campus equipment.
- Manage and provide leadership to Operations managers, Supervisors, and Lead personnel assigned to the buildings.
- Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
- Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
- Oversight of floor care team when needed.
- Oversight of forklift operators and outside trash disposal process as needed.
- Perform other duties as assigned.
- Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
- Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
- Ability to work in a fast-paced work environment.
- Ability to resolve issues under tight timeframes and pressure.
- Intermediate skills with Microsoft Office applications (Word, Excel, Outlook)
- Strong verbal and written communication skills and strong interpersonal skills are required.
- Demonstrated willingness to work non-standard days and hours as required.
- Bachelor's degree in management or related field.
- Working knowledge of floor care maintenance.
- Working knowledge of forklift operation.