Patient Services Coordinator/UKHC

University of Kentucky

  • Lexington, KY
  • $17.50-27.31 per hour
  • Permanent
  • Full-time
  • 44 mins ago
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.
ShiftDay shift. Monday through Friday, 8:00am - 5:00pm. Other days and hours as needed.
Job SummaryThis position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / AbilitiesMS Windows, EPIC, Telephone etiquette, customer service.
Does this position have supervisory responsibilities? No
Preferred Education/ExperiencePrefer at least 6 months of customer service, medical office, or care coordination experience.

University of Kentucky