Advisory Intern, BDO Digital, Client Experience - Summer 2026 (Oak Brook)

BDO

  • Oak Brook, IL
  • $25.00-30.00 per hour
  • Training
  • Full-time
  • 14 days ago
Job Category: GeneralistJob Description:Job Summary:The Client Experience Intern supports the Client Experience team in delivering exceptional service and IT solutions to internal and external clients. This role offers hands-on experience in understanding client needs, gathering feedback, and assisting with the improvement of IT processes within the Business Analysis, Quality Assurance, Change Management, and Project Coordinator roles. The intern collaborates with IT professionals and business stakeholders, helps document client interactions, participates in user training and support activities, and contributes to overall practice improvements. The ideal candidate is a proactive, detail-oriented student with strong communication skills, an interest in technology, and a passion for delivering outstanding client service.Job Duties:
  • Collaboration: Gains an understanding of client needs and plays a part in working on practical solutions to meet client expectations in various roles: Business Analysis, Quality Assurance Testing, Change Management, Project Coordination
  • Business Requirements Consumption: Gains an understanding of written and verbal business requirements provided by other business analysts, internal developers, or client subject matter experts
  • Apply Development Methodologies: Works with various user stories, within agile/waterfall methodologies ensuring project best practices for successful delivery
  • Implementation and Support: Assists with writing functional requirements, testing developed solution, authoring communications, developing training materials and project management activities for simple software development projects and ongoing software support
  • Practice Contribution: Works with and assists Client Experience team leads in creating standards, best practices, or community activities to better support the practice
  • Other duties as required
Supervisory Responsibilities:
  • N/A
Qualifications, Knowledge, Skills, and Abilities:Education:
  • Currently attending an accredited college or university attaining a degree with technology or business, required
  • Student must be in good standing with a cumulative GPA of at least 3.0, preferred
  • This candidate must be an active Junior/Senior student, preferred
Experience:
  • Experience in IT solutions OR business analysis, change management, project management, or quality assurance (QA) testing either from the classroom or a previous internship, required
License/Certifications:
  • N/A
Software:
  • Microsoft Office, Word, Outlook, and Excel, required
Language:
  • N/A
Other Knowledge, Skills & Abilities:
  • Shows initiative in developing a career within business analysis, change management, project management, or quality assurance testing post-graduation
  • Strong written and verbal communication skills
  • Attention to detail with good organization skills
Keywords: Intern, Business Analyst, BA, Change Management, CM, Project Coordinator, PC, Project Management, PM, Quality Assurance Tester, QA, Agile, Software, Application, Microsoft, Development, SQL, Functional Design, JIRA, Rally, Wireframes, User Stories, Visual Studio, Waterfall, SharePoint, Microsoft Teams, CopilotIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.Illinois Range: $25/hr - $30/hrAbout Us:Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
  • Welcoming diverse perspectives and understanding the experience of our professionals and clients
  • Empowering team members to explore their full potential
  • Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
  • Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
  • Focus on resilience and sustainability to positively impact our people, clients, and communities
  • BDO Total Rewards that encompass so much more than traditional “benefits.”
*Benefits may be subject to eligibility requirements.Equal Opportunity Employer, including disability/vets

BDO