TERRITORY SALES MANAGER
Daikin
- Capitol Heights, MD
- Permanent
- Full-time
- Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.
- Target and sign-up Dealers within assigned territory including A Plus Dealers.
- Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.
- Maintain and improve sales revenue and gross margin.
- Maintain an accurate call history within the CRM system.
- Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory
- As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.
- Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.
- Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.
- Periodically reach out to customers to determine satisfaction with the organization, products and services
- Monitor competitive activity and trends within territory.
- Expand knowledge base of the company’s products and features.
- Understand and follow work instructions, operating procedures and company policies.
- Perform additional duties when requested.
- Grow sales volume/revenue within assigned territory
- Proficient sales ability with the ability to build and action a robust sales plan
- Excellent communication and presentation skills; both verbal and written
- Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc.
- Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan
- Strong organizational and multi-tasking and time management skills
- Ability to focus and high level of attention to detail
- Ability to read and interpret construction documents and drawings/plans
- Knowledge of HVAC products, services, customers and market trends
- Demonstrates discernment and sound judgment
- Self-motivated with the ability to work autonomously with minimal supervision
- Minimum 5 years of sales experience preferably within the HVAC industry
- High School Diploma or GED equivalent
- College degree preferred