Senior Business (Supply Chain) Consultant
IFS
- Itasca, IL
- Permanent
- Full-time
- Guiding our customers to improve their business through a deep appreciation of the core IFS Supply Chain Module and industry accelerators.
- Understanding the customer's business, industry and local practices and policies.
- Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
- Seeking opportunities to increase customer satisfaction and deepen customer relationships.
- Understanding customer business needs and guiding them in the most effective usage of IFS Products.
- Leading and owning the solution definition and scope for the Supply Chain portion of the IFS Solution.
- Identifying and bridging the gap between the customer's business needs and IFS Products.
- Conducting customer training sessions and workshops.
- Guiding and assisting the customer with testing and Go Live cut-over strategies.
- Keeping up to date with regulatory and compliance issues of the Supply Chain domain in the key focus industries and geographies.
- Managing, coaching and mentoring other IFS colleagues.
- Contributing to the continuous improvement of existing IFS products, processes and methodology.
- A bachelor's degree in Supply Chain Management, Logistics, or equivalent.
- 2+ years' hands-on experience working in a Supply Chain/Logistics related industry along with thorough knowledge of working with different Business Applications.
- Proven ability to lead and influence teams, colleagues, customers and partners.
- Ability to articulate and critically evaluate customer-specific business needs and solutions in a customer facing role.
- Expertise in business process mapping and deployment.
- Strong problem-solving ability, analytical skills and strategic thinking.
- Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.
- Excellent communication and presentation skills at the executive level.
- Ability to work independently and within a team setting.
- Fluent in English and local language, both oral and written.
- Ability to occasionally travel nationally and internationally.
- Knowledge and record of successful IFS product implementations.
- Knowledge and record of successful Cloud-based implementations.
- Industry-specific knowledge from target industries.