Inspire health. Serve with compassion. Be the difference.Job Summary Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. Accountabilities include a combination of the following: Hazardous compounding as a significant portion of schedule hours, system/automation support that does not expand across the entire health system and/or purchasing or inventory control responsibility at the site level. Shift/site lead roles within their respective workplace are also considered within the Pharmacy Technician Advanced role at sites with less than 350 registered acute care inpatient beds.Job DescriptionEssential FunctionsAll team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the differencePerforms all technician functions specific to the space that the pharmacy technician is responsible for supportingHazardous compounding as a significant portion of scheduled shiftsInterprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions. Accurately completes the cart fill and code tray refills. Handles all controlled substances in compliance with regulations and policies.Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies. Accurately enters patient charges and credits as well.Contributes to the financial and operational well-being of the institution through management of inventory systems both perpetual and manually maintainedShift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail)Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift.Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns.Creates patient profiles in multiple software systems (dispensing software, patient management software, cover my meds, etc.)Conducts benefits investigations on all specialty prescriptionsAssists pharmacists with prior authorizations/appealsClarifies orders with pharmacist and/or providers as necessaryCoordinates initial fills and refills for all specialty medicationsEducates patients/caregivers to specialty pharmacy servicesFacilitates/schedules delivery of medication to patients (home delivery or intercampus courier)Documents progress in various software platforms (EMR, patient management software, dispensing software, etc.)Follows up with office practices and/or patients to ensure receipt of medicationOrders and maintains inventory of medications as neededComplies with all established policies/procedures for medication concierge program workflow to support Prisma Health dischargesCreating a pharmacy-driven program for Prisma patients that works through medication assess barriers prior to discharge (i.e. cost, prior authorizations)Refining discharge medication assess opportunitiesAid in the auditing and compliance of the 340B program focused on mixed-use settingsActs a liaison between the 340B program leadership and site level leadership, including the education of staff on best practices and helping to steer sites towards compliant proceduresAs required, participates in site visits and discussion in the addition of new 340B sites as requested by the systemSystem and Automation Support Roles that do not expand across the entire health system that may include the following areas: Informatics Support, Automated Dispense Cabinet Support, Billing/Charging Support and specialized roles as approved by the Pharmacy Director CohortSupports the education and training of both pharmacists and pharmacy technicians within their area of expertise.Maintains excellent customer service skills in communicating with many different stakeholders across the pharmacy enterprise including patients and caregivers, office practice staff, prescribers, pharmacists and pharmacy technicians, industry support, payors and payor support agents.Participates in quality assurance/performance improvement or other projects as needed to develop or maintain best practices.Adheres with regulatory guidelines for pharmacy compounding of sterile and non-sterile preparations, including appropriate documentation as outlined by compounding policies.Contributes to and supports activities/tasks related to the pharmacy enterprisePerforms other duties as assigned.Supervisory/Management ResponsibilitiesThis is a non-management job that will report to a supervisor, manager, director or executive.Minimum RequirementsEducation - High School diploma or equivalent; OR post high school degree.Experience - One (1) year experience as a Pharmacy Tech.In Lieu OfNARequired Certifications, Registrations, LicensesCertified Pharmacy Tech with the State Board of Pharmacy.Knowledge, Skills and AbilitiesKnowledge of medical and pharmacy terminology; possess good mathematical, computer, and aseptic technique skills.Knowledge of State BOP/Dept of Health/ DEA rules/regulations.Interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department.Problem solving abilitiesAbility to work in team situations; handle urgent, stressful conditions.Knowledge of office equipment (fax/copier)Proficient computer skills (word processing, spreadsheets, database)Data entry skillsMathematical skillsWork Shift Variable (United States of America)Location Blount Memorial HospitalFacility 8001 Blount Memorial Hospital, Inc.Department 80017300 PharmacyShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
