Access Specialist
Rosecrance
- Baxter, IA
- Permanent
- Full-time
- $3,000 for non-license
- Bachelor’s Degree in a health-related field and minimum of two years addiction treatment experience or an equivalent combination of education, training and experience.
- Demonstrated clinical competency in assessments and admissions.
- Excellent interpersonal skills.
- Adequate written skills to accurately complete required documentation within the time frames prescribed.
- Demonstrated clinical competency in assessments and admissions.
- Complete Iowa DHS Dependent Adult & Child Abuse Mandatory Reporter training within 90 days of start date.
- Proficient working with Microsoft Office products.
- Bi-lingual skills (preferred).
- Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs.
- Schedule assessment interviews with potential clients and their significant others.
- Schedule and conduct intake interviews, follow up interviews (six- month point), and discharge interviews for grant participants.
- Ensure client health records are maintained consistent with rules and regulations, including accurate and timely data entry of grant data into IBHRS and SPARS systems.
- Formulate initial diagnostic impression and appropriate recommendations for level of care placement.
- Provide care coordination/case management services to assigned clients.
- Utilize intervention skills as required to place the client in the appropriate level of treatment services.
- Maintain knowledge of community and recovery resources to make appropriate interagency referrals as required.
- Provide networking, linkage, and follow-up with referral sources.
- Distribute and maintain accurate records for the recovery support services grant participants requests (e.g., bus passes/gas cards, etc.).
- Verify insurance if needed.
- Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate.
- Maintain communications with all staff (e.g., assessments, admissions).
- Notify appropriate staff of client status during admissions process.
- Serve as a member of the Access Team and participate in all team meetings and activities.
- Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
- Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
- Assume other related responsibilities as assigned by management.
- Monday-Friday, 8AM-5PM
- Salary based on education, experience, and credentials
- Medical, dental, and vision insurance with multiple plan options to meet your needs
- 401(k) plan with employer match and discretionary employer contribution
- Group Life Insurance including LTD and AD&D
- Tuition assistance and licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire!
- Wellness plan and certain facilities offering an on-site gym