POSITION SUMMARY:The Technician, Corporate Operations will support Inmar’s Corporate efforts by managing various production requests, workflows, maintenance, and metrics. This position will be a cross-functional role focused on corporate support, will obtain a working knowledge of a variety of responsibilities, will contribute by setting and achieving goals, and implementing process improvements.MAJOR RESPONSIBILITIES / ESSENTIAL FUNCTIONS:Operational (65%)Facilitate and monitor the production of secure and non-secure document printing, including workflow scheduling.Ensure adherence to company and external standards for production output, workflow tracking, and audit compliance.Cross-train to assist with daily operational needs.Execute tasks as appropriate within each assigned project.Technical (30%)Monitor various production equipment, performing or requesting maintenance, updates, and upgrades of software and hardware.Escalate service issues to internal stakeholders and external vendors.Strategic and Analytical (5%)Capture metrics to provide management with production trends and expense reporting, with a focus towards savings opportunities.Ensure completion of required reporting and meter readings.Operate with independence and objectivity while completing business processes.REQUIRED QUALIFICATIONS:Ideal candidate has 2+ years of high-speed digital print experience.Proven experience working with production equipment, file manipulation, and software platforms (ie IBM iSeries, IBM iAccess, Unix, SSH Putty, Linux, Adobe Acrobat, Microsoft Office, Google Suite)Shows the ability to adapt to new software as required.Strong collaboration and teamwork skillsAbility to work independently with confidenceClear strength in managing details and project schedulesPREFERRED QUALIFICATIONS:Bachelor’s Degree.INDIVIDUAL COMPETENCIES:Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.While performing the duties of this job, the associate is:Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.Regularly required to stand, kneel or stoop, and lift and/or move up to 50 pounds.Occasionally required to view items at an extremely close range and must be able to adjust and readjust focus.Occasionally required to remain in a stationary position.As an Inmar Associate, you:Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.Support a safe work environment by following safety rules and regulations and reporting all safety hazards.We are an Equal Opportunity Employer, including disability/vets.
