ETF Support Specialist
Invesco
- Downers Grove, IL
- Permanent
- Full-time
- Provide education to individual ETF investors with varying degrees of ETF knowledge on investment strategies, product positioning and portfolio implementation strategies across the entire Invesco ETF range.
- Respond to client inquiries relating to fund features and performance.
- Meet or exceed service level expectations with ETF individual investors
- Have productive relationships with other teams and departments (e.g., investments, product, and marketing)
- Collaborate with internal partners to refine, enhance, and develop ETF offerings and messaging
- Undergraduate in business, finance or related discipline required.
- Series 7 & 63 preferred; must obtain within 3 months of hire.
- Previous financial services industry experience in a client-facing capacity or previous experience in a sales or service function strongly preferred
- Investment related experience with specific subject matter expertise in ETFs preferred
- Strong knowledge of and prior experience with ETFs preferred
- Demonstrated ability to think strategically, build strong relationships and execute
- Outstanding quantitative and analytical skills
- Excellent verbal/written communication skills
- Team player with excellent interpersonal skills
- Self-motivated, driven and entrepreneurial professional
- A passion for capital markets, asset management and ETFs
- Knowledge of contact center processes and procedures