
Contracts Coordinator
- Baton Rouge, LA
- Permanent
- Full-time
- Courteously answers the telephone and receives guests.
- Responds to telephone promptly and acknowledges caller.
- Assists guest or caller by answering questions or providing information, and determines when referral to other staff is appropriate.
- Takes accurate messages and repeats key information to ensure accuracy.
- Respects, at all times, the confidentiality of information.
- Material is accurately sorted for filing based upon content, and in accordance with filing system.
- Files are accurately prepared with appropriate labels.
- Missing information is always investigated by searching files.
- Files are purged in accordance with record retention policy
- Consistently completes all work processing assignments accurately.
- Assignments are completed on a timely basis.
- Always proofreads final copy.
- Maintains a broad organizational perspective to enhance the internal and external relationships of the office.
- Demonstrates a high level of tact, discretion, and integrity in handling confidential data.
- Gathers relevant information and documents and compiles data from a variety of sources.
- Organizes, establishes and maintains accurate and appropriate recordkeeping systems (both manual and electronic) for correspondence, documents, materials, etc. and ensures security of confidential information.
- Opens and routes office mail as appropriate; may serve as receptionist for the office, providing information to callers and visitors, and directing them as appropriate.
- Performs a wide variety of assignments which may be confidential in nature and require research to complete; operates personal computer to compose, edit, revise, tabulate, and print letters, tables, reports, and other materials.
- Provides research and administrative support for special projects as assigned.
- Administrative duties such as filing, making copies and faxing.
- Requests checks for invoices, filing fees, settlement, etc.
- This position has regular contact with Attorneys, Staff Counsel, internal Directors and outside vendors.
- Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
- Takes initiative in living our Everyday Excellence values and vital signs.
- Takes initiative in identifying customer needs before the customer asks.
- Participates in teamwork willingly and with enthusiasm.
- Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
- Keeps customers informed, answers customer questions and anticipates information needs of customers
- Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
- Maintains accurate and reliable patient/organizational records.
- Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
- Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
- Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
- Upholds the ethical standards of the organization.
- Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
- Initiates or redesigns to continuously improve work processes.
- Contributes ideas and suggestions to improve approaches to work processes.
- Willingly participates in organization and/or department quality initiatives.
- Effectively manages time and resources.
- Makes conscious effort to effectively utilize the resources of the organization - material, human, and financial.
- Consistently looks for and uses resource saving processes.
- Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
- Employee proactively reports errors, potential errors, injuries or potential injuries.
- Employee demonstrates departmental specific patient and employee safety standards at all times.
- Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.