Manager, Technical Specialist, Digital Banking
Forbright Bank
- Chevy Chase, MD
- Permanent
- Full-time
- Develop and execute the bank's self-service banking strategy in line with the overall business goals
- Oversee and become the technical SME of the bank's digital experience technology for efficiency and effectiveness on digital account opening, and online banking
- Maintain and troubleshoot technical issues related to our digital platforms
- Provide technical support to business partners on questions and challenges related to the digital platforms
- Develop and maintain technical documentation for internal employees to follow for our digital platforms
- Implement improvements to the digital platforms. Work with internal stakeholders for feature requests and business requirements
- Ability to communicate effectively with both internal stakeholders and external vendors
- Stay up to date with emerging trends and technologies in the digital space and evaluate their potential impact on the bank's digital experience
- Ensure compliance with regulatory requirements and industry standards for digital banking
- Bachelor's Degree preferred or equivalent education and related training
- 1 –3 years of experience in technology with experience in financial services
- Solid background in HTML/CSS/Javascript Frameworks
- Experience in Python is a bonus.
- Ability to be a self-starter, flexible, and adaptive
- Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the Bank
- Excellent communication skills, both verbal and written
- Sit or stand at a desk
- Walk, stoop down, crouch, kneel or bend over
- Use hands and fingers
- Utilize a computer monitor with visual acuity
- Operate technology and other office machinery such as printers, fax machines, scanners, etc.
- Communicate clearly both verbally and in writing with others
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid work schedules for most positions
- Bonuses for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Imperfect Foods, and more!
- Best Workplaces for Commuters 2023 & 2024 winner
- The Washington Post Top Workplaces 2023 winner
- American Banker Best Banks to Work For 2023 winner