ServiceNow Developer SME - TS/SCI with Polygraph
Modern Government Solutions
- Sterling, VA
- Permanent
- Full-time
- Design, deploy, and maintain ServiceNow infrastructure and APIs in an AWS cloud environment, ensuring secure roles, permissions, and integration with IdAM, Active Directory, and LDAP.
- Develop and maintain automated solutions using DevSecOps tools (Foreman, GitLab, Selenium), CI/CD practices, and automated testing plans across Linux and Windows environments.
- Produce high-quality technical deliverables, including documentation, infrastructure diagrams, and presentations for government and senior leadership.
- Collaborate effectively in Agile teams, applying engineering rigor, troubleshooting skills, and clear communication with both technical and non-technical stakeholders.
- Must possess an active Department of Defense (DoD) TS/SCI with Polygraph security clearance.
- Bachelor's degree in a STEM field such as Computer Science, Engineering, Information Technology, Cybersecurity, or related discipline.
- 8–10 years of ServiceNow experience, with emphasis on development, integration, and hands-on participation in full lifecycle implementations.
- Must meet DoD 8570 IAT Level II requirements (Security+ CE or higher).
- Must possess ServiceNow certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD); additional Implementation Specialist or Architect-level certifications are a plus.
- Expertise with ServiceNow development, CI/CD, test automation, and DevSecOps practices.
- Experience with ServiceNow components including Discovery, Flow Designer, and SAM.
- Verification and validation of ServiceNow and integrated systems (end-to-end, regression testing).
- Familiarity with DevOps tools (Foreman, Terraform, Jenkins, GitLab) and automated testing tools (Selenium).
- Experience with cloud architecture and system design (AWS preferred, Azure considered).
- Strong understanding of Active Directory, LDAP, and secure enterprise environments.
- Experience configuring and instrumenting monitoring/visualization tools (Grafana, Splunk).
- Proven engineering rigor with expert troubleshooting skills.
- Solid understanding of customer security requirements and processes in secure environments.
- Preparation and maintenance of ServiceNow components.
- Familiarity with Agile methodologies and ability to decompose tasks for Jira stories.
- Strong documentation and communication skills, supporting collaboration in cross-functional teams.
- Experience with Model-Based Systems Engineering (MBSE).
- Cloud solution optimization across enterprise environments.
- Ability to lead and oversee complex systems with an understanding of relationships, dependencies, and requirements across cloud, infrastructure, and security domains.
- Experience configuring and instrumenting monitoring and analytics tools (AppDynamics, DynaTrace).
- Integration of virtualized applications, including streaming and layering techniques.
- Experience with enterprise platforms such as SharePoint, IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo, and Tableau.