Practice Manager III

• Ensure day to day operations in the practice run efficiently, promote staff/provider collaboration, and maintain key objectives and metrics including daily huddles.
• Partner with operational leaders and Talent Acquisition team to assist with recruitment and develop a staffing model that aligns with the practice objectives.
• Manage patient access and the provider scheduling workflows/processes to reduce complexity and drive provider utilization, while increasing/improving access for our patients.
• Manage front desk check-in/check-out workflows/processes to reduce errors, improve financial performance, and increase patient satisfaction.
• Support and manage the clinical teams and, in partnership with the CSC team, ensure regulatory clinical compliance.
• Distribution review and requests from partners.
• Provide monthly practice operations reviews to the physicians and partners, including individual productivity.
• Partner with providers to develop ongoing access and capacity action plans that improve and maintain provider productivity and satisfaction.
• Review and resolve marketing tickets, google complaints, etc.
• Coach and mentor staff to ensure development and promote engagement, retention, and growth opportunities.
• Day to day management of input/output that drives our P&L outcomes.
• Facilities management to ensure clean and pleasant-looking facilities that represent the Women’s Care quality and brand.
• Safety/regulatory environment compliance (partner with CSC) to ensure a safe environment that meets/or exceeds our internal policies including CLIA, DEA, and IOS certifications.
• Implementation and execution of onboarding/ramping of new providers to achieve our revenue and growth targets.
• Manage all inventory, equipment, and supplies while ensuring controls are in place and followed for expense control.
• Research and correct billing issues in tandem with the operations leadership as necessary.
• Day-to-day operational management of patient satisfaction of all services rendered, address patient complaints and customer service issues as necessary.
• Monitor medical equipment for appropriate use and function.
• Represent the practice at organizational meetings, providing input and decision-making where appropriate.
• Demonstrates and embodies the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

• Bachelor’s degree preferred in management or healthcare field. For level 3 manager position, bachelor’s degree required, and Master’s preferred.
• A minimum of 3 years progressive medical practice experience, including OBGYN experience. For the level 3 manager position, 5 years is required.
• Computer literacy especially with EMR systems, preferably eClinicalWorks (eCW).
• Knowledge of medical terminology, medical billing, and insurance reimbursement.
• Knowledge and understanding of healthcare financial management and P&L.
• Must be dependable, reliable, and punctual.
• Ability to lead and manage a team, with experience in conflict resolution.
• Excellent judgment, dependability, and conscientiousness.
• Demonstrated high ethical standards and integrity.
• Ability to provide leadership and influence others.
• Ability to provide critical thinking skills, solve problems and identify solutions.
• Strong attention to detail and accuracy.
• Displays a professional and positive outlook and manner.
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and paid holidays
• 401k plan
• An opportunity to make a difference in patients' lives every day!

Women’s Care