Yankee Candle - Retail 2nd Assistant Manager - Columbus, OH
- Columbus, OH
- Permanent
- Part-time
- Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
- Contribute to effective onboarding and ongoing development of team members.
- Recognize and address positive and negative HR-related situations through performance management.
- Assist to motivate, inspire, and retain top talent.
- Provide coaching and foster a positive work environment.
- Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
- Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
- Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
- Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.
- Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.
- Assist in identifying root causes and help create effective action plans that drive results.
- Ensure clear, effective team communication that creates understanding and alignment.
- Support inventory management activities and control expenses.
- Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
- Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.
- High School completion or equivalent GED.
- Proven experience in a retail management role (2 years preferred).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in retail software and Microsoft Office.
- Strong analytical skills.
- Solution-oriented.
- Must be able to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.