Grocery Order Writer (Buyer / Inventory Replenishment)
Whole Foods Market
- Melrose, MA
- Permanent
- Full-time
- Completes Order Writer training
- Replenishes products through proper buying procedures.
- Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.
- Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
- Controls spoilage/shrink; participates in inventory and cycle counting.
- Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.
- Ensures orders for product are timely and accurate to monitor inventory turns.
- Oversees customer special order procedure.
- Analyzes and controls product transfers, waste, and spoilage.
- Supports leadership in conducting inventories.
- Maintains financial profitability by meeting and exceeding purchasing and sales targets.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.
- Comprehensive knowledge of grocery products.
- Working knowledge and application of all grocery merchandising expectations.
- Ability to educate team on product knowledge and convey enthusiasm.
- Strong basic math skills.
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- 12+ months retail experience.
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures:
90 degrees Fahrenheit. * Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.