Senior Medical Administrative Secretary (Family Medicine Shrewsbury St.) 40 hours, days
Community Healthlink
- Worcester, MA
- Permanent
- Full-time
- May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance.
- Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
- May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.
- May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
- Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations.
- Arranges meetings and activities for faculty for the most efficient use of available time. Makes travel arrangements for trips, conferences, etc.
- Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
- Greets visitors and/or patients. Ascertains their needs, and provides standard information as required. Fosters quality customer service.
- Receives and addresses patient-care related phone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department.
- Issues and verifies patients’ managed care referrals.
- Registers patients for each patient visit, utilizing computer-based patient registration/ scheduling system.
- Verifies patient’s insurance coverage and eligibility.
- Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
- May perform on-site charge entry processes, utilizing computer-based systems.
- Hours: Monday - Friday 8:00 am - 5:00 pm. Exact times may vary based on operational need.
- High School diploma.
- 6-12 months additional specialized medical secretarial/medical office training.
- 2-3 years of medical secretarial/administrative support experience.