Creative Communications Specialist

• Illustration and Design

• Serve as the lead graphic designer for print, web, and multimedia collateral
• Conceptualize creative ideas and visual expression and maintain brand standards and guidelines
• Consistently utilize fundamental design and illustration principles in all assets and work
• Ensure deliverables meet agency standards and deadlines
• Campaign and Event Photography & Videography

• Support agency campaigns with photo and video assets
• Lead and coordinate plans to capture key photo and video assets to support agency objectives
• Organize and maintain files and catalogs, and repurpose video and photo assets

• Creative Project Management & Customer Service

• Routinely review and assess internal marketing and communication requests and develop assets
• Prepare quality creative briefs and project plans to guide and execute creative projects
• Manage end-to-end creative project workflows to ensure deadlines are met and deliverables meet and/or exceed expectations

• Drive Success through Relationships, Reflection, and Forward-Thinking

• Build solid and effective relationships with the Marketing & Communications department and agency staff
• Collaborate with philanthropy, volunteer recruitment, and other internal departments and team members to ensure marketing efforts support organization goals
• Routinely track and review results and metrics to maintain consistency and improve outcomes
• Routinely seek, acquire, and implement knowledge of relevant tools, standards, and practices

• We prioritize the needs and the safety of youth and families in our decision-making, actions, and owning our outcomes.
• Listen to, learn from, and support youth to be experts of their own lives and futures. We develop with youth, not for youth.
• We welcome all youth regardless of race, color, religion, sex, gender, sexual orientation, gender identity or expression, or ability. We respect and affirm young people's personhood, unique abilities, contributions, and ideas.

• We strive to improve our services and impact in our community.
• Demonstrate intention by choosing partnerships, making decisions, and using language that aligns with where we want to go.
• We use creativity, innovation, and continuous learning to engage as many stakeholders as possible.

• We encourage everyone to be their authentic selves, and we strive to cultivate an environment where all youth, families, staff, board members, mentors, and community partners feel respected, valued, and accepted.
• We bring participants together to provide an environment where they feel like they belong. We bridge gaps to drive agency-wide connections and partnerships.
• Make opportunities to enjoy time together in meaningful ways.

• Recognize and affirm the diverse backgrounds and lived experiences of all our stakeholders – youth, families, donors, mentors, staff, vendors, and community partners.
• We amplify the voices of individuals who have historically and systemically been denied opportunities to affect change. We know our organization will continue advancing when we seek diverse viewpoints.
• Progress Access, Belonging and Opportunity through continual learning and providing opportunities for our stakeholders to contribute to our mission.

• Through strong communication between our staff, mentors, youth, parents, board members, and partners, we build impactful connections. Relationship building is at the core of our work.
• We provide opportunities for staff and program participants to express their experiences, with the goal of advancing the organization and making improvements to support our communities.
• We commit to building and sustaining effective collaboration throughout the organization. To do so, we must incorporate clear, inclusive communication in all our efforts.

• Bachelor's degree with a minimum of one (1) year of experience or an equivalent combination of education and relevant marketing experience preferred
• Proven proficiency in graphic design, and a demonstrated understanding of fundamental design and illustration principles
• Knowledge of marketing (traditional and digital), project management, and communications
• Knowledge of SEO, SEM and other web and digital strategies
• Proven project planning and management skills; able to manage multiple key projects simultaneously
• Demonstrated proficiency in photography, videography, editing and post-production techniques desired
• Experience in non-profit sector helpful, not required

• Technology/computer skills needed. Proficient in the following platforms: Adobe Creative Cloud, Procreate, Canva, MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom
• Ability to work flexible hours to meet the needs of schools, team members and community leaders/organizations including routine nights and weekends
• Experience with Social Media – Facebook, Instagram, LinkedIn
• Familiarity with MailChimp or similar email marketing platform
• Knowledge of WordPress or comparable web content management system
• Google Analytics
• Working knowledge of Customer Relationship Management and Workflow Management platform(s)

• Adaptable/Agility
• Self-Awareness
• Critical Thinking/Problem Solving
• Curiosity
• Accountable
• Integrity
• Empathy
• Civility

• Salary will be based upon professional and academic experience
• 401(k) – 3% match per year following first year of employment
• .625 cents reimbursement on business miles and 100% of out office parking for business meetings, etc.
• Immediate and 100% coverage on health and dental insurance
• Life insurance, short term and long-term disability insurance following the first ninety days of employment
• After 90 days staff will receive five (5) days of paid vacation and ten (10) days of paid vacation after one year of service
• Accrue one (1) day per month of sick leave (can also be used for family illnesses) – can carry up to 30 days of sick leave
• Two (2) personal days per year following the first ninety days of employment
• Annual raises based on performance, culture and agency's ability
• Eleven (11) paid holidays

Big Brothers Big Sisters