Oracle HCM Guided Learning and Journeys Consultant - (Hybrid)
- Vienna, VA
- Permanent
- Full-time
- Support the development, implementation, and on-going support of Human Capital Management (HCM) system Oracle Cloud Guided Learning (OGL) tool; assure stability and performance of the products and platforms across production and nonproduction environments
- Support the OGL product design sessions to gather, understand, and analyze business requirements to configure content, create Base Guides, build & test new OGL items in Testing POD and Production POD
- Identify and support OGL service maintenance schedule; leveraging internal and external resources/tools to solution, resolve issues, and ensure system best practices are utilized in system architecture and design
- Support HCM releases to align content within OGL to support new Oracle Cloud features/functionality
- Provided recommendations and develop solutions to enhance user adoption and the employee experience of Oracle Guided Learning content.
- Collaborate with peers to identify opportunities to enhance user adoption and the employee experience of Oracle Guided Learning content. Deliver identified solutions.
- Work Oracle SRs and communicate updates to peers.
- Monitor and analyze usage data from Oracle Guided Learning.
- Provide training and support to HR Technology team on Journey and Guided Journey best practices.
- Share recommendations for Guided Journey usage and implement approved recommendations.
- Troubleshoot OGL and Journey related issues and provide expert-level recommendations for system enhancements.
- Maintain documentation and training materials to support user adoption and compliance.
- Excellent communication, organizational, and stakeholder management skills.
- Exceptional problem-solving and project management skills.
- 5+ years of hands-on experience with Oracle Cloud HCM, with a strong focus on Oracle Guided Learning, Journeys and Guided Journeys.
- Deep understanding of Oracle Guided Learning tools, including content creation and contextual help integration.
- Proven track record of designing and deploying complex, multi-step Oracle Journey