Full-time Sales Associate, Camarillo Premium Outlets -- Camarillo, CA
- Camarillo, CA
- Permanent
- Full-time
- Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
- Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
- Maintain a high level of product knowledge
- Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
- Sales standards
- Cash wrap standards
- Client book management
- Inventory management
- Customer and After Sales service
- Help clients make selections and assist in the try-on process
- Ensure compliance with all company policies, procedures and directives
- Attendance / Reporting for Work (Ulti-Pro) – clocking in and out
- Navigating through UltiPro Portal
- Uniform and Grooming Standards
- Lunch and Afternoon Breaks
- Lockers
- Organization at the workplace
- Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests
- End-of-Day Procedures (i.e. bag checks)
- Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:
- Phone calls and emails
- Thank you letters
- Shipping merchandise out-of-town
- Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
- Proactively identify and pursue opportunities to achieve financial targets and increase sales
- Assist with inventory and special projects as needed
- Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
- Ensure visual standards are maintained at all times
- Understand the terminology associated with Jimmy Choo shoes and accessories
- Be proficient with the register system(s)
- Merchandise product