Outbound Sales Professional

Sleep Number

  • Minneapolis, MN
  • Permanent
  • Full-time
  • 12 days ago
Company OverviewSleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumberPosition PurposeThis position serves as the primary contact for Customer Sales Center sales opportunities. The Outbound Sales Professional is responsible for meeting established sales goals by understanding customer needs and matching them to product solutions, while utilizing the Selling by Numbers sales process.Primary Responsibilities
  • Initiate outbound calls, manually and dialer enabled, as needed to close sales.
  • Answer incoming calls from prospects in order to close sales.
  • Initiate and respond to customer e-mails as needed to close sales.
  • Utilize Selling by Numbers sales process to guide customer interactions.
  • Effectively explain product and promotional details.
  • Exceed sales goals as established by the sales leadership team.
  • Work in accordance with company safety policies and standards of conduct.
Position Requirements
  • 2 Years consumer sales experience, preferably in an outbound call center environment.
  • Prefer some automated dialer experience.
  • Minimum H.S. Diploma or GED. AA Preferred.
  • Demonstrated problem solving and interpersonal communication skills
  • Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude to facilitate calm, positive and productive conversations with customers.
  • Must be able to understand written and verbal instruction in English, as well as demonstrate proficient ability to speak English.
  • Must have ability to work independently while maintaining high level of productivity; self-motivated.
  • Proficient computer skills required (data entry, email, customer relationship management software).
  • Must be able to work in a team environment and develop positive relationships with coworkers.
  • Must be able to sit 8.0 hours or more per shift and utilize standard office equipment such as a computer, keyboard and phone.
  • Must be able to work a varied schedule, including evenings and weekends.
WellbeingOur company's purpose is to improve the health and wellbeing of society.Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.Examples of how we invest in your wellbeing:Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.SafetySafety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.EEO StatementSleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.Americans with Disabilities Act (ADA)It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

Sleep Number