Outbound Sales Professional
Sleep Number
- Minneapolis, MN
- Permanent
- Full-time
- Initiate outbound calls, manually and dialer enabled, as needed to close sales.
- Answer incoming calls from prospects in order to close sales.
- Initiate and respond to customer e-mails as needed to close sales.
- Utilize Selling by Numbers sales process to guide customer interactions.
- Effectively explain product and promotional details.
- Exceed sales goals as established by the sales leadership team.
- Work in accordance with company safety policies and standards of conduct.
- 2 Years consumer sales experience, preferably in an outbound call center environment.
- Prefer some automated dialer experience.
- Minimum H.S. Diploma or GED. AA Preferred.
- Demonstrated problem solving and interpersonal communication skills
- Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude to facilitate calm, positive and productive conversations with customers.
- Must be able to understand written and verbal instruction in English, as well as demonstrate proficient ability to speak English.
- Must have ability to work independently while maintaining high level of productivity; self-motivated.
- Proficient computer skills required (data entry, email, customer relationship management software).
- Must be able to work in a team environment and develop positive relationships with coworkers.
- Must be able to sit 8.0 hours or more per shift and utilize standard office equipment such as a computer, keyboard and phone.
- Must be able to work a varied schedule, including evenings and weekends.