
Program Manager
- Rockford, IL
- $85,000-95,000 per year
- Permanent
- Full-time
- Align delivery efforts with sales initiatives and partner closely with our sales organizations to deliver and expand on new opportunities with a solutions-based mindset
- Coordinate strategic delivery campaign focus across the overall account services and value streams.
- Perform as the delivery focal in management of the delivery functions across multiple sites in the US and international support locations
- Coordinate with global account management and delivery teams in support of local global execution and continual improvement of delivery execution of distributed project management
- Generate and approve quotations for SOW requests, unsolicited bids, and RFPs
- Accountability for the financial aspects of the position inclusive of revenue generation, growth, invoicing, monthly/quarterly revenue and cost forecasting, etc
- Manage a direct reporting staff across multiple offices/locations.
- Lead Quest Global initiatives in driving the culture and core values while enhancing the employee satisfaction experience through the application of continual engagement initiatives
- Perform customer facing interactions and relationship development to drive successful alignment and execution of our customer contact plans
- Champion continual improvement and drive achievement of contractual and/or internal efficiency and cost reduction targets
- Develop strong succession planning and leadership capability across multiple levels of the team & organization
- Bachelor’s degree in engineering, business administration or similar discipline
- 5+ years of previous leadership / managerial experience in operations or engineering
- Ability to influence others, create a cohesive group and positive team culture across diverse teams
- Demonstrated strategic thinking & ability to make timely and sound decisions based upon data and experience
- Strong oral and written communication skills
- Ability to lead in a matrix organization, successfully manage conflict, and drive positive results to multiple stakeholders
- Proven and demonstrated strength in interpersonal and leadership skills
- Ability to succeed in a global team environment
- Ability to interface effectively with all levels of the organization
- Due to the nature of the work, you must be a US Citizen
- You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.