
Assistant General Manager - Conference Center
- New York City, NY
- $91,000-110,000 per year
- Permanent
- Full-time
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.Job Responsibilities
- Support the General Manager in overseeing all aspects of conference food service operations, including catering, banquets, and VIP dining.
- Lead and mentor front-of-house and event service teams to deliver exceptional guest experiences.
- Serve as a point of contact for high-profile clients, ensuring their needs are anticipated and exceeded.
- Assist in planning and executing events, from daily meetings to large-scale conferences and executive functions.
- Monitor service quality, guest satisfaction, and operational efficiency.
- Collaborate with culinary, logistics, and facilities teams to ensure seamless coordination.
- Help manage labor, inventory, and cost controls to meet financial goals.
- Uphold health, safety, and sanitation standards across all service areas.
- Foster a positive, inclusive, and high-performing team culture.
- 5+ years of experience in hospitality or food service management, preferably in a conference center, hotel, or corporate dining environment.
- Experience working with high-profile or VIP clients is strongly preferred.
- Strong leadership, communication, and organizational skills.
- Proven ability to manage multiple events and priorities simultaneously.
- Deep understanding of food and beverage service standards and event logistics.
- Proficiency in event management and POS systems.
- ServSafe or equivalent certification preferred.