Processing Center Lead

Merit Advisors LLC

  • Gainesville, TX
  • $65,000 per year
  • Permanent
  • Full-time
  • 10 days ago
  • Apply easily
If you’re someone who thrives in a fast-paced environment, loves process and precision, and wants to grow with an entrepreneurial firm, keep reading.Merit Advisors is looking for a detail-oriented professional who takes ownership, finds energy in structure, and enjoys creating efficiencies that drive results. We’re a growing firm that values initiative and problem-solvers who want to be part of something bigger.In this role, you’ll play a key part in keeping operations running smoothly, managing the details that matter, and supporting a team that’s focused on doing great work together. It’s a great fit for someone who’s process-minded, self-motivated, and ready to make an impact.What Your Day Will Look Like
  • Supervise and mentor a team of 2–5 Operations Center Associates
  • Oversee all incoming and outgoing mail, package handling, and document processing workflows
  • Ensure timely and accurate sorting, scanning, distribution, and archiving of physical and digital correspondence
  • Manage supply inventory and equipment maintenance (e.g., postage meter, scanners)
  • Establish and enforce procedures for quality control and accuracy in document handling
  • Identify and implement process efficiencies and logistics improvements
  • Coordinate with internal departments to understand and support evolving mail/document needs
  • Track metrics and maintain records for audit, compliance, and reporting purposes
  • Ensure team coverage, scheduling, and workload distribution based on business needs
What You Bring
  • Proven experience managing operational teams, ideally in a mailroom, logistics, or administrative support function
  • Strong organizational and logistical thinking skills
  • Meticulous attention to detail and accuracy in high-volume environments
  • Proficiency with office technology and systems (e.g., postage meter machines, scanners, Microsoft Office)
  • Ability to manage and prioritize multiple workflows under tight deadlines
  • Strong leadership, communication, and interpersonal skills
  • High school diploma or equivalent required; post-secondary education a plus
  • Good communication and literacy skills
Compensation: Starting at $65,000, with bonus potential depending on experience.What We ProvideAt Merit, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, generous PTO program, medical/dental/vision plan, and matching 401(k), you’ll enjoy company-sponsored events, continuous learning opportunities, and the flexibility to manage your work/life balance.Powered by JazzHR

Merit Advisors LLC