
Facilities Coordinator
- Rogers, AR
- $45,000-71,800 per year
- Permanent
- Full-time
- Provide general overall facility management services, including continuous monitoring of office/facility.
- Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
- Follow up with clients to ensure customer satisfaction.
- Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action.
- Remain knowledgeable regarding all operational aspects of building systems.
- Coordinate with outside contractors for the service and repairs of equipment.
- Follow protocol for effective building-specific maintenance and safety procedures.
- Maintain on-going communication with contractors, client, and team.
- Assist with site inspection within the assigned building portfolio.
- Create work orders and assign work orders to the engineering staff, subcontractors, and vendors.
- Report on open and closed work orders and check the status of open work orders with the assigned party.
- Request, review, and submit work orders, bids, and proposals from vendors.
- Assist in the monitoring and assessment of vendor performance.
- Manage service and performance of vendors and landlords for timely completion of jobs.
- Create and record appropriate written communication between all parties.
- Schedule and document maintenance and repairs on building equipment.
- Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates.
- Provide process and procedures training and direction to new associates Setting up/ requesting badge, new hire welcome kit and new hire welcome email in coordination with hiring manager
- Oversee daily office operations to ensure efficiency and smooth workflow.
- Manage office supplies, inventory and vendor relationships.
- Manage conference room booking/ IT issues and concerns.
- Greeting and managing visitors.
- Manage mailroom/ packages that get delivered to the office.
- Manage systems for all office functions.
- Prepare weekly newsletter, digital signage and office Distribution List for office communication.
- Manage office/ team Distribution List.
- The expected compensation range for this position is between $45,000 - $71,800.
- Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
- Communication Proficiency (oral and written).
- Customer Focus.
- Initiative.
- Sense of Urgency.
- Multi-Tasking.
- Detail Oriented.
- Financial Knowledge.
- Time Management Skills.
- Team Orientation.
- High school diploma or a General Equivalency Diploma (GED) required.
- Associates or Bachelors degree in facilities management, building, business or other related field preferred.
- A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity.
- Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
- Previous customer service experience.
- Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred.
- Working knowledge of lease terms, the reconciliation process for Common Area Maintenance, insurance, and real estate taxes.
- Proficient in understanding management agreements and contract language.
- Working knowledge of computer software programs and base building systems.
- Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint).
- Demonstrated ability to exercise good judgment.
- Excellent interpersonal skills.
- Ability to work a flexible schedule as needed, including but not limited to overnight travel, on call after hours and weekends.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.
- This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.