Service Technician II/III
- Indianapolis, IN
- $20.00-35.00 per hour
- Permanent
- Full-time
- Full-time positions with overtime and weekend opportunities
- Competitive hourly pay with quarterly bonus opportunities
- Health, Vision, and Dental Insurance
- Life Insurance
- 401k with company match
- Paid time off (vacation, sick days, holidays)
- Career development and advancement potential
- Employee discount programs
- As a representative you will coordinate the delivery, installation, and servicing of our rental equipment.
- Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
- Deliver exceptional customer experiences that foster repeat business.
- Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications.
- Utilize appropriate PPE and fall protection at all times to ensure safety.
- Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
- Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
- Higher-level technicians will clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.
- Experience levels ranging from 2-5 years are welcome.
- EPA Universal required.
- A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.
- Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
- Must pass a DOT physical and drug test to operate company vehicles.
- Valid driver’s license with a satisfactory motor vehicle report (MVR).
- Candidates must be willing to undergo a background check prior to employment
- Ability to lift/move up to 50 lbs. using safe lifting practices.
- Strong customer service aptitude, effective communication skills, and mechanical knowledge.
- A willingness to learn and develop within the company.
- This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.