Cashier
Nelson's Ace Hardware
- Whitefish, MT
- $14.00 per hour
- Permanent
- Part-time
The primary responsibilities of the Cashier position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team. Cashiers embody our customer-first philosophy and are essential in delivering the best customer shopping experience possible.
Cashiers are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations.Major Responsibilities
The major responsibilities for this position include:● Exemplify the core values of Nelson’s Hardware in all daily actions.
● Ensure each customer receives outstanding service by using the S.A.L.E.S process and being “Ace Helpful.”
● Greet customers as they enter the store
● Answer phone calls
● Tactfully and pleasantly deal with customers
● Maintain awareness of all promotions and advertisements
● Accurately and efficiently process transactions at the register including issuing receipts, refunds, credits or change due to customers. Maintain orderly appearance of register area and supplies stocked
● Perform other tasks as assigned from time to time by store management
● Solicit customers to open an Ace Rewards card Assist in the training and development of peers
● Actively participate in daily huddle meetings
● Uphold merchandising and store cleanliness standards
● Responsive of safety issues
● Conscious of shoplifting activity
● Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
● Answer customers’ questions and provide information on procedures and policies, including Ace Rewards.Minimum Requirements
The minimum requirements for this position include the following:● Education/Training: High School degree or GED, some college preferred
● Experience in a retail environment either in cashier, sales, or back office
● A commitment to service, excellence and customer satisfaction
● Skills/Knowledge: Ability to process information and/or merchandise through register system
● Ability to communicate with associates and customers
● Solid team player with excellent interpersonal skills with a strong willingness to learn
● Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
● Exceptional organizational ability, high attention to detail, and ability to multi-task
● Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the businessPhysical Requirements
The minimum physical requirements for this position include:
● Ability to stand for an extended period of time
● Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and performing all functions as set forth(Job responsibilities may change based on the needs of the business.)