
Executive Assistant (Hybrid)
- Grand Rapids, MI
- Permanent
- Full-time
- Provide Administrative support to Associate Group Publisher of Zondervan Bibles, Academic, and Reflective
- Coordinate the scheduling of staff meetings, department specific meetings or forums, and manage the recording/distribution/follow-up of action items
- Maintain appointment calendar and scheduling/coordination of meetings
- Manage travel arrangements, including airlines, hotels, and car rentals
- Assist with email as appropriate
- Complete and/or review monthly expense reports for the Associate Group Publisher, and their VP-level (publishing and marketing) direct reports
- Complete P-card reconciliation monthly for Marketing VP
- Coordinate mailings to authors, influencers, partners, and others as needed
- Coordinate author documents, emails, meetings, and other communication
- Sort, review, and prioritize all mail and correspondence and maintain electronic and paper files
- Care for miscellaneous requests and projects
- Maintain strict confidentiality of sensitive departmental information
- Administrative support to Zondervan Bibles, Academic, and Reflective department:
- Process request for Author/Contributor payments (royalty and work for hire)
- Process marketing payments as assigned
- Communicate with key authors/vendors/customers
- Notify appropriate staff when product is received in office (NYP copies, dummies, mail, etc.)
- Order gratis and contractual author copies for Zondervan Bibles, Academic, and Reflective authors
- Receive and place gratis orders for staff and manage all department comp accounts
- Maintain on-site departmental library and archives
- Execute new author/contributor onboarding process by following procedure, communicating required steps to authors, collecting required forms and information, and assisting authors with navigating the onboarding processes
- Manage SharePoint, departmental shared-drive folders, and Microsoft Teams sites
- Set up new vendors, managing agreements and payments for vendors and consultants
- Provide support for on-site meetings, including fulfilling catering requests, meeting arrangements, room set-up, and prep for all needed materials
- Leverage existing options and establish new opportunities to foster team morale
- Maintain team holiday calendar and emergency contact file
- Book author travel for meetings and sales conferences, as needed
- Coordinate, schedule, and manage Pub Board & Proposal Review meetings
- Schedule departmental staff meetings, including coordinating and sending out the agenda, along with booking conference room when necessary
- General office management responsibilities, including but not limited to:
- Work in the office 3-4 days per week to manage incoming mail, office supplies orders, and general function of the Grand Rapids office
- Serve as the primary liaison with Nashville facilities team
- Develop and manage a review and donation program for prison requests
- Provide hospitality to guests, including fulfilling catering requests guest passes, and room set-up
- Take the lead in encouraging a professional atmosphere
- Serve as point person for emergency procedures
- Administrative support to SVP, Sales & Marketing:
- Manage travel, expense report, and gratis orders for SVP Sales
- Complete new vendor set-ups as assigned
- Code and process invoices as assigned
- Back-up for Sales admin (weekly SMLT reports, gratis orders)
- Administrative support to Director of People
- Schedule and coordinate for all-employee meetings, on-site or off-site
- Manage travel and expense reports for Director of People when requested
- Maintain strict confidentiality of sensitive departmental information
- Proven organizational and project management skills
- Excellent verbal and written communication skills
- Quickly learn new software applications and maintain awareness of new and emerging technologies
- Ability to learn and use internal data management systems
- Excellent interpersonal skills
- Must be able to lift heavy objects (up to 15 pounds)