Rental Fleet Technician

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Inspects condition of all rental equipment returned from any rental related agreement type (Rent, RPO, Demo, Loaner), and documents repair-after-rent needs.
• Documents customer damages, prepares repair quotes, and notifies Rental Fleet Damage Coordinators of pending damage claims.
• Completes any required machine repairs within RFT’s scope of work, generally minor repairs requiring less than 3 hours of labor.
• Install worktools for next rent.
• Perform completion of all software updates prior to shipment on rent.
• Document service performance in DBS and other service related systems in an accurate and timely manner.
• Collaborates closely with Sales, Service, Transport, and other departments to ensures the rental fleet is ready for duty and ships on time to meet customer needs.
• Delivers Legendary Customer Service with a customer service focus, responsive communication, high quality work, and appropriate through put.
• Maintains equipment and work areas in a safe, clean, and orderly condition.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

• Proficient with current computer software systems, related hardware, and machine electronic systems.
• General knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Knowledge of construction rental equipment industry and can demonstrate safe operating skills.
• Performs basic troubleshooting and diagnosing of equipment malfunctions and failures.
• Technical knowledge and experience with Caterpillar heavy equipment preferred.
• Ability to determine causes of operating errors and deciding what to do about it.
• Strong planning and coordination skills.
• Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization.
• Demonstrate the ability to start-up and safely operate all types of construction rental equipment.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to accurately compile and maintain documentation.

• High school diploma or equivalent preferred.
• More than three years of work-related skill, knowledge, or experience required.
• Service technician related experience preferred.
• Ability to operate heavy construction equipment and familiarity with Caterpillar equipment preferred.

• None.

• Some travel may be required.

• This position involves extended periods in the upright position; additionally, frequent walking, climbing, and reaching.
• This role frequently communicates with others, must be able to exchange accurate information in these situations.
• Frequently moves materials or equipment weighing up to 50 pounds.
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.

• Regularly works outdoors around moving mechanical parts.
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity.
• Occasional exposure to noise levels which can be distracting or uncomfortable.
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment.
• Requires wearing common protective or safety equipment.
• Required to perform work in cramped spaces and/or high places.
• Frequently works at fast pace with unscheduled interruptions.

Holt Cat