Technical Specialist
- San Antonio, TX
- Permanent
- Full-time
- Provide technical advice and guidance on testing, troubleshooting hardware/software malfunctions, and installation/maintenance procedures for IBDSS environments.
- Communicate with worldwide customers to facilitate repair, replacement, or reconfiguration of faulty equipment or networks.
- Research and resolve technical inquiries; interface with outside distributors, customers, and support organizations on IBDSS-related issues.
- Determine appropriate levels of spare parts and provide technical input to spares purchasing processes.
- Inspect received equipment for damage and accurately identify type and origin.
- Advise on assurance testing to ensure repaired items are returned to fully functional status.
- Recommend substitute parts, system upgrades, alternate suppliers, and configuration changes in response to obsolescence, supplier loss, or technology changes affecting availability.
- Travel, as required, to support mission needs.
- Minimum eight (8) years of relevant experience.
- Certifications: None required.
- U.S. citizenship required.
- Active TS/SCI security clearance.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Stock Option Plan