Scheduling Coordinator

VisionFirst Eye Care

  • Louisville, KY
  • Permanent
  • Full-time
  • 8 days ago
VisionFirst is accepting applications for a Scheduling Coordinator to join our growing team. This position is very customer service driven, and gives you the opportunity to work directly with our patients over the phone or online to assist them with their scheduling needs.Job duties include but are not limited to:Scheduling appointments for multiple locations as well as online appointment requests.Evaluating doctor’s schedules to ensure smart scheduling.Preparing/mailing recall notices to patients.Electronically sending new patient paperwork.Obtaining insurance authorizations.Making reminder phone calls to patients.Performing various administrative tasks and projects as needed.Requirements:A successful candidate will have the following qualities:Prior experience in a scheduling or a call center environment preferred but not requiredExcellent customer service skillsAdvanced computer skills, experience with an EHR system is helpfulHighly organized and detail-orientedStrong communication skillsAbility to multi-task in a fast-paced work environmentMust be able to manage your time while meeting goals and assigned metricsBenefits Include:Generous paid time off including up to 3 weeks of PTO in the first year, 6 paid holidays, and 1 floating holiday per yearEmployee Stock Ownership Program (ESOP) and 401kMedical Insurance, including up to a $500 employer contribution to your HSADental InsuranceCompany-paid life insurance, with supplemental insurance availableLong-term and short-term disability insuranceFree eye exam and glasses

VisionFirst Eye Care