Staff Assistant - State Farm Agent Team Member
- Green Bay, WI
- $16.00-18.00 per hour
- Permanent
- Part-time
- Opportunity for advancement
- Training & development
- Tuition assistance
Christina Lindauer State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. I am looking for someone to work in my office later in the day to answer phone calls, take payments and schedule appointments. This job will require you to work Tuesday through Friday 9 a.m. to 5 p.m. You will be required to get an insurance license to help assist in office duties and customer service.RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Dedicated to prompt service
- Able to multi-task
- Comfortable on the phones
- Must be able to work four days a week
- Growth potential/Opportunity for advancement within my office