
Plant Quality Engineer
- Toledo, OH
- Permanent
- Full-time
- Represent "Voice of the Customer" within the Assembly Plant
- Support external quality Key Performance Indicators (KPI) management for achieving targets, driving improvement/corrective actions and escalation
- Review warranty/Customer Quality Insight (CQI) claims daily, maintain issue stratification and maintain the portion of Warranty Wall responsible for their area
- Resolution of systemic/chronic or major quality issues (Top Warranty, Recalls, Rapid Response Transmittals (RRT), Customer Satisfaction Notice (CSN))
- Lead improvement activities in vehicle quality by addressing nonconformity to product quality targets (CPA, VLO, BSR, and TDF performance driven to assigned targets)
- Support Corporate Quality objectives/deliverables and communicate requirements to all groups involved to ensure goals are achieved
- Collaborate and lead internal and external resources in order to achieve project/program timing
- Lead teams to identify issues/risks associated with product designs, processes and applications by utilizing FMEA's and other risk assessment tools
- Collaborate with Process Quality, Plant PIM/PRM, PPS / Process Engineers to ensure that control plans are implemented and maintained (i.e. Driven by Standards, Process Flow, PFMEA, Control Plans requirements, AM/PM Schedules, measurement/visibility)
- Partner with Process Quality team to properly map issues/defects within PFS/MCV to ensure vehicles with defects will not escape the plant and defects are identified, measured (trends) and issues are attacked
- Support the plant on complex issues from Final, Rolls, BSR, CPA/CTVV (Vehicle Center)
- Assembly plant lead for PQE Tech Clubs within their area of responsibility
- Creation and deployment of training for PQE development via Tech Club and other training channels
- Sharing of lessons learned from reactive, preventative and proactive actions and projects
- Implementation of best practices and standards (Read Across) through PQE Tech Clubs
- Protect product design intent and function while assisting with identification and solutions of manufacturing constraints
- Empowered to escalate product related issues including stopping the line and executing yard holds/PRIs where needed
- Ensure adherence to all associated standards for proper handling and installation of related components
- Manage the implementation of Product/Process Changes through Risk Assessment and station readiness process (PERs, IAAs, CNs and Station Change Management)
- Perform critical Yard Hold/Product Related Issue (PRI) activities to ensure vehicle quality, mitigation of risks and prompt release of units
- Support SPW Quality Domain by leading resolution of Quality issues
- Bachelor's degree or higher in the fields of Mechanical Engineering, Electrical Engineering or Mechanical Engineering Technology from an accredited university (other Engineering degrees, in combination with relevant experience may be considered)
- Previous experience in Electrical Wiring and/or Engine Systems: releasing or manufacturing
- Well versed in both Microsoft and Google applications
- Ability to perform data analysis in order to identify top issues, summarize trends, distinctions, and effectiveness of corrective actions and continuous improvement activities
- Effective presentation/public speaking skills (comfortable presenting to all levels of the organization from hourly employees to senior management)
- Experience with problem solving tools
- Able to demonstrate both coaching and teaching
- Self-motivated and directed
- Ability to thrive in a high intensity environment while working on multiple projects
- Advanced Degree
- Previous experience in resolving Electrical Wiring issues including root cause, repairs, etc.
- Previous Manufacturing and/or Quality experience within a Vehicle/Component assembly plant
- Reactive Green Belt / Black Belt Geometrical Design and Tolerances (GD & T) understanding to resolve dimensional issues that affects vehicle quality, function, appearance and/or assembly issues
- Previous experience working in a union environment Stellantis Production Way (SPW), preferably in QCS, WO, FI, EEM, EPM