Retail Lead
Mint Cannabis
- Tempe, AZ
- $40,000-47,000 per year
- Permanent
- Full-time
Location: Tempe, AZ 85283Pay Range: $40-47k/yearLet’s Be BluntCannabis isn’t just an industry — it’s a movement.Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone. Whether you’re a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only.We’re looking for a Retail Lead ready to roll up their sleeves (pun absolutely intended) and take charge of our daily retail operations, with their boots on the ground.Ready to grow with us? 🌱 Let’s make it happen.What You’ll Do
- Support daily dispensary operations including opening/closing procedures, floor flow, inventory checks, and compliance.
- Deliver exceptional customer service — greet patients, answer questions, verify allotments, and guide them through product selection.
- Train, coach, and motivate Budtenders to maintain high standards in service, sales, and cannabis education.
- Ensure all displays are neat, properly labeled, and fully stocked with fresh, compliant product.
- Address customer concerns professionally and de-escalate issues to create a positive guest experience.
- Operate POS systems accurately and assist with cash handling and reconciliation.
- Uphold all cannabis regulations, company SOPs, and safety standards.
- Act as a communication bridge between store management and team members to support a positive, compliant, and high-performing environment.
- Must be at least 21 years of age
- Must pass a background check and meet all Massachusetts cannabis regulations
- 1+ year of experience in cannabis, retail, or customer service
- 1+ year of leadership experience preferred
- Strong communication and conflict resolution skills
- Passion for cannabis and knowledge of local product offerings and brands
- Ability to lift up to 50 lbs and stand for 3+ hours at a time
- Dependable, punctual, and able to adapt to flexible scheduling — weekends and holidays included
- Reliable transportation and valid ID
- A work culture that’s welcoming, passionate, and built on good vibes
- Opportunities for growth as we expand into new markets
- Discounts on products and merch
- Health, dental, and vision benefits (for eligible roles)
- Paid time off to relax, recharge, and take care of you
- A chance to be part of something amaZing 🌱
- Must meet all applicable state requirements to work in a licensed cannabis facility
- High school diploma
- To submit your application