
Accounts Receivable Associate
- Barberton, OH
- Permanent
- Full-time
- Monitoring 300-400 customer account details for nonpayment, delayed payments and other irregularities.
- Contact clients on all invoicing issues, 30-50 daily.
- Communicate with clients regarding outstanding payments.
- Resolves high volume collections by examining customer payment plans, payment history, credit line
- Locate, code, and process credit card payments.
- Resolve Falcon Tickets.
- Ensure all invoices have the correct job designation and/or branch information.
- Communicate all invoice information to the customer.
- Note any communication or issues into TCMS in AR.
- Know how to locate necessary information for invoices, including the project manager, waivers, insurance certificates, and checks not posted.
- Process AR Aging by all customers and credit cards daily.
- Process the lien report, AR Aging by departments, and show me the money report weekly.
- Process statements and AR Aging day accounts monthly.
- Handle Blue Tickets by releasing retention and adding reminder notes.
- Research Exchange monthly including check requests, moving cash, vendor request set-up, and finding checks.
- Receive and handle credit/debit memo and turn into CFO every Friday in yellow folder.
- Occasionally deal with legal matters, including demand letters and write offs, and coordinate with CFO and Billing Associates to ensure matter is handled correctly and efficiently.
- Protects organization value by keeping information confidential
- High school diploma or GED required.
- 3+ years of experience in a high-volume accounts receivable environment required.
- Background in construction or business to business collections required.
- Significant experience with Microsoft Office (i.e., Word, Excel) applications required.
- Excellent customer service skills are required.
- Demonstration of a positive attitude is required.
- Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
- Building positive working relationships with multiple levels of employees and management is required.
- Demonstrating integrity and professionalism is required.
- Demonstrating commitment to company values is required.
- Excellent organizational skills are required.
- Ability to follow-up on tasks and assignments in a timely manner is required.
- Excellent written and verbal communications skills are required.
- Ability to prioritize in a fast-paced multi-task environment is required.
- Ability to perform basic business mathematical functions is required.
- Ability to work with minimal supervision is required.
- Ability to work effectively in a team environment is required.
- Complying with all operating policies, procedures, executed Plans, and Programs is required.
- Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
0 years: Experience with Microsoft Office, Word, and Excel
0 years: Construction or Business to Business Collections experience
3 years: Accounts Receivable Experience