
Room Attendant
- Park Ridge, NJ
- $17.50 per hour
- Permanent
- Full-time
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much moreIn this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.
Essential Job Functions:
- Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
- Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
- Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
- Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
- Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction
- Lift, carry loads weighing up to 50 lbs
- Push and pull wheeled carts weighing up to 50 - 100lbs
- Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
- Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day
Education:
- High school diploma or its equivalent
- Previous Housekeeping Room Attendant experience preferred