At the direction of the Project Management Office Director and in consultation with other senior IT staff, this position will work closely with SCDOT business units to develop business use cases, perform risk analysis, compile functional and technical requirements, formulate solution recommendations, evaluate lifecycle maintenance and support requirements, perform impact analysis, and prepare workflows. Projects will vary in size and complexity and may involve new applications, services or processes, significant modifications to existing applications, or the migration to a new architecture or platform.Supports IT system testing and coordination of training for end users and application administrators. Performs data analysis on existing operations and processes, identify areas and options for process automation, and document systems and applications operational process flows. Monitors overall quality of products and services, identify and implement best practices, assists business units and service areas in attaining a high level of development productivity and quality IT application products. Performs gap-analysis and suggests process improvements to system and service owners to improve service quality and consistency.Participates in the implementation of new or upgraded IT applications and services by drafting scopes of work for bid, development of high-level design recommendations for internal development projects, and works with development teams both external and internal to scope the effort, and review development progress. Develops and/or reviews application test plans including end user acceptance, application vulnerability testing, and performance testing.Supports IT project managers on numerous active projects with documentation and follow up on action items and status reporting. Coordinates with other IT units such as data governance, information security, systems, and desktop support to ensure their input is solicited for system deployment and support requirements. Performs other related duties as assigned. A bachelor's degree in computer science or a related area and five (5) years of experience in computer system development and modification; or an approved acceptable equivalence. A valid motor vehicle operator's license is required.The physical demands for the essential functions includes sitting or standing at a desk for an extended periods and working on a computer. May be required to lift up to 30 lbs. May be required to work outside normal business hours. Occasional out of state overnight travel may also be required for training, attendance at conferences, and meetings with other DOT organizations.The South Carolina Department of Transportation is committed to a diverse workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
