Community Engagement Coordinator, Supervised Release Program
- Staten Island, NY
- $65,500-82,000 per year
- Permanent
- Full-time
- Plan and develop new and evolving in-house participant services in collaboration with the Clinical Director, site leadership, and the SRP Court Reform team;
- Support policy and protocol implementation in collaboration with the Clinical Director, other members of site leadership, and the SRP Court Reform team;
- Develop and maintain policy and protocol for community-based work and travel with participants (i.e., work that is neither remote nor in the office) aligned with Center and program-wide policies and procedures;
- Work closely with the SRP Court Reform Training Specialist, Training Institute, and site training liaisons to ensure SRP staff are consistently trained as required;
- Provide individual task supervision to Community Engagement, Housing, and Education and Employment Specialists toward the goals of consistent quality service provision to participants, substantive staff supports, and professional growth and development opportunities for staff;
- Responsible for quality assurance, monitoring the team’s compliance with program requirements and court reporting obligations;
- Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced;
- Responsible for convening the team in response to deviations from the program model or other unfilled responsibilities;
- Provide coverage for the Community Engagement, Housing, and Education and Employment Specialists;
- Oversee the development and facilitation of regular information sessions on local social service agencies, services, and resources;
- Responsible for consistent and effective communication and collaboration across all SRP teams to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
- Develop and maintain effective communication and collaboration with Coordinators and the Compliance team to align direct practice with fidelity to the program model;
- Support the recruitment and hiring of and onboarding and training for new community engagement, housing, and employment and education team members;
- Ensure regular and equitable access to program-related external professional development and training opportunities for all staff;
- Work with the Clinical Director to establish and maintain relationships with community-based providers, organize presentations and site visits, and ensure appropriate linkages and referrals to providers;
- Identify pathways for civic engagement for SRP participants and alumni;
- Represent Staten Island Justice Center at community events and meetings, including on weekends or evenings;
- Work with site leadership to liaise with program funders and project visitors, as needed;
- Provide planning, administrative, and logistical support to SRP offices across Staten Island, as needed;
- Participate in regular staff trainings to develop program expertise and related skill sets, including refresher and management trainings;
- Please note that this role is not eligible for clinical hours; and
- Additional relevant tasks, as necessary.
- Master’s degree in a mental health field and five years direct practice experience required, or, BA degree and 7 years direct practice (i.e., therapeutic or case management) experience required;
- Minimum 1 year supervisory experience required;
- Expert knowledge of local service providers and resources required;
- Experience working with people impacted by the criminal legal system strongly preferred;
- Bachelor's degree required;
- Valid Driver's License required; and
- Bilingual (English-Spanish) preferred.