Asset Protection Specialist

Festival Foods

  • Appleton, WI
  • Permanent
  • Full-time
  • 15 days ago
Company Overview:ABOUT FESTIVAL FOODS: We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Job Summary:Job Title: Asset Protection SpecialistReports To: Field Operations ManagerReporting to the Field Operations Manager, the Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud, as well as supporting safety initiatives in their assigned stores. Their primary duties include but are not limited to identifying incidents of dishonesty, reviewing camera footage and exception reports, monitoring the store's physical security, and maintaining a profitability culture in the stores. They must consistently demonstrate integrity and remain focused on store-specific business objectives while supporting critical Asset Protection and business operations. External Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Partnership and Training
  • Collaborate with Store Directors, Managers, and Associates to enhance profitability and success.
  • Lead and conduct training sessions on theft prevention, safety standards, and emergency response protocols.
  • Act as a subject-matter expert, providing Asset Protection insights and knowledge to store teams.
  • Engage in routine store meetings to reinforce Asset Protection awareness and practices.
  • Conducts Core Asset Protection Functions
  • Investigate internal losses, utilizing tools such as camera footage and exception reports.
  • Resolve cases through research and interviews, collaborating with law enforcement as necessary.
  • Approach and address theft incidents with discretion and professionalism.
  • Maintains a professional relationship with law enforcement agencies.
  • Holds excellent confidentiality skills, especially when dealing with company-related matters.
  • Emergency Response and Preparedness
  • Respond promptly and tactfully to store emergencies or disturbances.
  • Assist in developing and refining Asset Protection programs, focusing on proactive measures and rapid response strategies.
  • Regularly assist in updating and testing emergency response plans, ensuring readiness for various scenarios.
  • Continuous Improvement and Development
  • Regularly evaluates and contributes to the enhancement of Asset Protection strategies
  • Participates in ongoing training and development in Asset Protection, Safety, and Leadership.
  • Follows All Other Duties as Assigned
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum age of 18 years old.
  • 1-3 years of leadership experience preferred.
  • Skilled in problem-solving and managing diverse situations.
  • Willingness to undergo training in various related fields.
  • Effective communication and partnership-building skills.
  • Proficiency in multitasking and project management.
  • Detail-oriented in all forms of communication.
  • Collaborative spirit and ability to work in cross-functional teams.
  • Familiarity with Microsoft Office Suite and OneNote. Ability to preserve the confidentiality of information.
  • Regular, timely attendance in compliance with the work schedule.
PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Professional presence is required.
  • Ability to stand, walk, or sit for extended periods of time.
  • Travel by car to stores, events, and presentations as scheduled.
  • Lifting of up to 40 pounds may be required on an occasional basis.
WORK SCHEDULEThe Asset Protection Specialist is a full-time position. The position functions and work hours may vary according to business needs. Benefits Overview:WHY YOU'LL LOVE IT HERE: * Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Festival Foods