Facilities Manager
Mosaic Pediatric Therapy
- Charlotte, NC
- Permanent
- Full-time
Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism. Our mission is to expand the reach of our services to touch the lives of more children and families in need. Mosaic was recently ranked #34 (#4 in healthcare) on Glassdoor’s Best Places to Work 2024. We also rank in the top 3% of autism therapy companies nationally in patient satisfaction (source: BHCOE benchmarking).About the Opportunity
The Facilities Manager will report directly to Mosaic’s Director of Development, Facilities & Real Estate. This team member will play a critical role in supporting Mosaic’s portfolio of best-in-class therapy clinics. The Manager will maintain relationships with clinical leaders and vendors, acting as Mosaic’s on-site representative as needed, to ensure seamless building operations consistent with Mosaic’s reputation as a national leader in pediatric therapy.Responsibilities
- Act as a subject matter expert to support the ongoing facilities management of Mosaic’s portfolio of industry-leading clinics
- Partner with Mosaic’s head of real estate to formulate and execute Mosaic’s facility management strategy with supporting systems, processes and technology
- Cultivate and maintain strong relationships with landlords, property managers and third party vendors
- Establish and maintain relationships with key facility contracts including, janitorial, landscaping, pest control, HVAC, utilities, etc. and manage contracts
- Manage and respond to business leader requests in Mosaic’s facilities ticketing system, coordinating work to successfully resolve issues and complete repairs (as supported by Mosaic’s Facilities Project Coordinator)
- Monthly oversight of facilities budgets and spending; approve and maintain budget for Incremental Service Requests outside of standard contract
- Oversee clinic audit system for compliance with fire & life safety and local code requirements
- Maintain a safe and efficient clinic environment
- Routinely travel on-site to clinics to ensure standards are kept consistently by reviewing current conditions
- Management of Facilities Coordinator
- Provide consistent reporting to leadership to show efficiencies and/or areas of attention needed
- Excellent organization, problem-solving, and critical thinking skills
- Excellent interpersonal skills, good oral and written communication skills
- Good organization and time management skills
- Associate’s Degree
- Minimum of 5 years of commercial real estate and/or facilities management experience (healthcare experience preferred)
- Knowledge of OSHA requirements
- Experience managing a multi-site, leased portfolio of facilities
- Organization and communication skills necessary to lead complex and resource-intensive projects in a fast-paced environment
- Willingness to travel to serve as Mosaic’s on-site representative when necessary
- Ability to establish and maintain effective working relationships with internal and external stakeholders
- Advanced proficiency in Microsoft Office suite of products